- — Rule 48 — redressal of grievances by the procuring agency — procedure for aggrieved bidder to address his grievance — under rule 48 (1), the procuring agency is required to constitute a committee, with the necessary authority and permission to handle the grievances or complaints lodged by bidders — under rule 48 (2), any party has right the right to submit a written complaint related to the issued with eligibility requirements , evaluation criteria or any other terms and conditions mentioned in the bidding document — such complaints must be submitted to the Grievance Redressal Committee (GRC) under rule 48 (3) where a bidder believes that he has been subject to unjust treatment, he retains a right to register a formal written complaint — complaint must be submitted within 7 days from the announcement of the technical evaluation report or within 5 days from the issuance of final evaluation report — Neelum View Hotel versus Vice Chancellor AJK University & 02 others 2023 SCR 1188 (B & C)
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